Welcome to b2bgenztravel (“Company,” “we,” “our,” or “us”). Your privacy is very important to us, and we are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, use our services, or interact with us.
1. Information We Collect
When you use b2bgenztravel, we may collect the following types of information:
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Personal Information: Name, email address, phone number, billing details, and travel preferences when you book a service or contact us.
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Non-Personal Information: Browser type, device information, IP address, cookies, and browsing behavior on our site.
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Transaction Information: Payment details (processed securely through third-party payment gateways, we do not store your card details).
2. How We Use Your Information
We may use your information for the following purposes:
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To provide travel-related services such as hotel bookings, trip planning, and corporate travel arrangements.
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To personalize your experience and recommend relevant services.
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To process payments and confirm bookings.
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To send important updates, promotional offers, or newsletters (you can unsubscribe anytime).
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To improve our website, services, and customer support.
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To comply with legal obligations.
3. Sharing of Information
We respect your privacy and will never sell your information. However, we may share your data in the following cases:
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Service Providers: With trusted partners (like hotels, airlines, or travel agents) to complete your bookings.
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Legal Compliance: If required by law, regulation, or legal request.
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Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Cookies & Tracking Technologies
We use cookies and similar technologies to improve your browsing experience, analyze traffic, and personalize content. You can disable cookies through your browser settings, but some features of our site may not work properly.
5. Data Security
We take appropriate security measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. However, no online system is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the following rights:
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Right to access, correct, or delete your personal data.
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Right to opt-out of marketing communications.
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Right to restrict or object to certain data processing.
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Right to request a copy of your data.
To exercise these rights, contact us at [your email address].
7. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to review their policies before providing any information.
8. Children’s Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal data from children.